Based on the needs of the individuals, case management/care coordination services provide the supports needed to help people be independent as they can. The level of support can range from simple assistance to balance a check book to complete 100% assistance for all personal needs.
Activities carried out in collaboration with the persons served to achieve goals for independence as defined by the persons served.
- Self-advocacy, self-help groups, and assertiveness training.
- Developing socially appropriate and age-appropriate behaviors.
- Interpersonal relationships including those with the person’s spouse, family, and friends.
- Life issues and transitions (e. g. , leaving home, substance abuse, parenting, divorce, retirement, and death).
Employment/income generation activities
Optimizing resources and opportunities through:
- Public Assistance, Community linkages/Access(SSI, SSDI, food stamps, bus passes, public health, and other state/local services as needed) and other financial needs
- Financial and legal management including purchasing, payee representation, banking, handling taxes, budgeting, and repaying debts
- Individual affairs and rights
- Appropriate linkages when medical, healthcare, psychiatric, alcohol/drug treatment needs of the persons served are identified.
- Coordination of, or assistance with, crisis intervention and stabilization services, as appropriate.
- Monitoring use of and educating about prescribed medications
Community and Residential Assistance with:
- Mobility, travel and community transportation skills.
- Securing safe housing that is reflective of the abilities and preferences of the persons served
- A personalized setting for individuals living in ECC residential programs or on their own.
- The opportunity for expression of choice by the persons served in regard to rooms and housemates.
- Changing residences at request of individual and or family
- Community activities.
- Cultural activities.
- Social activities.
- Recreational activities.
- Spiritual activities.
Provision of, or linkage to, skill development services needed to enable the person served to perform daily living activities, including, but not limited to:
- Nutrition and diet management
- Personal hygiene and basic self-care skills
- Daily access to nutritious meals and snacks.
- Meal planning, preparation
- Human sexuality.
- Infection control
- Safety practices including dealing with injuries and life-threatening situations
- Exercise and fitness
- Housekeeping and home maintenance skills.
- Problem-solving and decision-making skills.
- Recreational and leisure time activities.
- Use of phone and computer resources.
- Utilization of community services and resources (e. g. , Laundromats, the library, post office, church, stores and individual affairs office).
- Contingency planning, problem solving, decision making.