Based on the needs of the individuals, case management/care coordination services provide the supports needed to help people be independent as they can. The level of support can range from simple assistance to balance a check book to complete 100% assistance for all personal needs.

Activities carried out in collaboration with the persons served to achieve goals for independence as defined by the persons served.

  • Self-advocacy, self-help groups, and assertiveness training.
  • Developing socially appropriate and age-appropriate behaviors.
  • Interpersonal relationships including those with the person’s spouse, family, and friends.
  • Life issues and transitions (e. g. , leaving home, substance abuse, parenting, divorce, retirement, and death).

Employment/income generation activities

Optimizing resources and opportunities through:

  • Public Assistance, Community linkages/Access(SSI, SSDI, food stamps, bus passes, public health, and other state/local services as needed) and other financial needs
  • Financial and legal management including purchasing, payee representation, banking, handling taxes, budgeting, and repaying debts
  • Individual affairs and rights
  • Appropriate linkages when medical, healthcare, psychiatric, alcohol/drug treatment  needs of the persons served are identified.
  • Coordination of, or assistance with, crisis intervention and stabilization services, as appropriate.
  • Monitoring use of and educating about prescribed medications

Community and Residential Assistance with:

  • Mobility, travel and community transportation skills.
  • Securing safe housing that is reflective of the abilities and preferences of the persons served
  • A personalized setting for individuals living in ECC residential programs or on their own.
  • The opportunity for expression of choice by the persons served in regard to rooms and housemates.
  • Changing residences at request of individual and or family
  • Community activities.
  • Cultural activities.
  • Social activities.
  • Recreational activities.
  • Spiritual activities.

Provision of, or linkage to, skill development services needed to enable the person served to perform daily living activities, including, but not limited to:

  • Budgeting
  • Nutrition and diet management
  • Personal hygiene and basic self-care skills
  • Daily access to nutritious meals and snacks.
  • Meal planning, preparation
  • Shopping
  • Human sexuality.
  • Infection control
  • Safety practices including dealing with injuries and life-threatening situations
  • Exercise and fitness
  • Housekeeping and home maintenance skills.
  • Problem-solving and decision-making skills.
  • Recreational and leisure time activities.
  • Use of phone and computer resources.
  • Utilization of community services and resources (e. g. , Laundromats, the library, post office, church, stores and individual affairs office).
  • Contingency planning, problem solving, decision making.