1314 West Walnut,

Jacksonville, Illinois 62650

Off: 217-245-9504

Fax: 217-245-2350  

Email: ecc@elmcity.org

Web page: www.elmcity.org

Work and Independence for people with disabilities.





Social Service



Board of Directors


Code of Ethics

Consumer Rights


How Are You Paid

OIG Abuse &

Neglect Handbook

Corporate Compliance

2016 CARF Report

Cultural Competency

Contact Us

Get Adobe Reader


 It is the goal of ECC to provide an example for other human service, non-profit organizations, by establishing a high standard of performance, professionalism, and ethical conduct. ECC intends to create an environment that fosters ethical conduct, where no employee will ever feel the need to compromise personal integrity to help achieve the mission of the agency.

 The Elm City Code of Ethics sets forth values, ethical principles, and ethical standards to which the Elm City staff aspire and by which their actions can be judged. The Elm City Code of Ethics cannot guarantee ethical behavior. Moreover, the code of ethics cannot resolve all ethical issues disputes, nor capture the richness and complexity involved in striving to make responsible choices within a moral community.

 The Elm City Code of Ethics is relevant to all Elm City 's ECC Board of directors, staff, volunteers, and consultants, regardless of their professional functions, the settings in which they work, or the population they serve. While working under the Elm City 's Code of Ethics, the staff, volunteers and consultants must be conscientious, committed, and honest in their work as well as in aspects of their private lives that are related to their respective jobs in the organization

ECC pledges to set the standard for professional conduct by acting with integrity. We know that acting with integrity builds credibility, both within the organization and throughout the communities within which we operate. A reputation for integrity is a significant corporate asset. ECC Board of Directors and the executive staff are committed to making ECC the most valued Elm City in our field. We will accomplish this by saying what we mean, doing what we say, and making a positive difference in the lives of the people we serve.

 ECC will be accountable to the public by demonstrating the highest standards if personal and corporate integrity, fairness, honesty, and compliance with both the spirit and the letter of the law. ECC aims to set the standard for ethical conduct by subscribing to the established Codes of Ethics for social workers, certified rehabilitation counselors, certified public accountants, and other relevant professions. Beyond this, ECC endorses five basic principles:


To be truthful in all our endeavors, to be honest and forthright with one another and with our consumers, referral sources, and community partners.


To treat one another with dignity and fairness, appreciating the diversity of our work force, the uniqueness of each employee, and the confidentiality of each consumer


To build confidence through teamwork and open, candid communication at all levels of the organization.


To speak up without fear of retribution and report concerns in the workplace, including violations of laws, regulations, ethical standards, and Elm City policies, and seek clarification and guidance when in doubt.


To obey the laws of the land, work to make our communities more productive, and act with pride and confidence as a representative of ECC.

 We promise to apply the standard of integrity to all we do as related to: our Staff, ECC Board of Directors, volunteers, financial practices, marketing activities, consumer services, referral/funding source interests, and other stakeholders' issues.

The following examples provide a framework within which ECC applies the foregoing standard:

 Treat in an Ethical Manner Those to Whom ECC has an Obligation.

We are committed to the ethical treatment of those to whom we have an obligation.

 For our employees we are committed to honesty, just management, and fairness, providing a safe and healthy environment, opportunity for career growth, and respecting the dignity due everyone.

 For our consumers, families, and guardians we are committed to respect, concern, courtesy, and responsiveness recognizing that service to them is our primary responsibility.

 For our customers we are committed to produce reliable products and consumer-driven services, delivered in a timely manner, at a fair price, and with expected outcomes.

 For the communities in which we live and work, we are committed to acting as concerned and responsible neighbors as we seek ways to share ECC mission with others, reflecting all aspects of good citizenship.

 For our funding sources and governing authorities we are committed to pursuing financial stability, sound growth, and to exercising prudence in the use of our assets in a manner that helps promote the improvement of programs and services to persons with disabilities.

 Obey the Law.

We will conduct our business in accordance with all applicable laws and regulations. Compliance with the law does not comprise our entire ethical responsibility. Rather, it is a minimum, absolutely essential condition for performance of our duties.

 Promote a Positive Work Environment.

All employees want and deserve a workplace where they feel respected, satisfied, and appreciated. Harassment or discrimination of any kind and especially involving race, color, religion, gender, age, national origin, disability, and veteran or marital status is unacceptable in our workplace environment.

 Providing an environment that supports the honesty, integrity, respect, trust, responsibility, and citizenship of every employee permits us the opportunity to achieve excellence in our workplace. While everyone who works for ECC must contribute to the creation and maintenance of such an environment, our executive and management personnel assume responsibility for fostering a context for work that will bring out the best in all of us.

 Work Safely: Protect Yourself and Your Fellow Employees.

We are committed to providing a drug-free, safe, and healthy work environment. Each of us is responsible for compliance with environmental, health, and safety laws and regulations. Observe posted warnings and regulations. Report immediately to the appropriate management staff person any accident or injury sustained on the job, or any environmental or safety concern you may have.

 Keep Accurate and Complete Records.

We must maintain accurate and complete records. Transactions between ECC and outside individuals and organizations must be promptly and accurately entered in our books in accordance with generally accepted accounting practices and principles. Entries into the case record must be made in a timely manner and reflect the desires and preferences of the persons receiving services, the services provided in response, and the actual outcomes achieved. Financial records and case record information must be treated with strict confidentiality. No one should rationalize or even consider misrepresenting facts, falsifying records, or compromising confidentiality. It is illegal, will not be tolerated, and will result in disciplinary action.

 Steer Clear of Conflicts of Interest

Playing favorites or having conflicts of interest- in practice or in appearance- runs counter to the fair treatment that we are all entitled. Avoid any relationship, influence, or activity that might impair, or even appear to impair, your ability to make objective and fair decisions when performing your job. When in doubt, share the facts of the situation with your supervisor.

 Mechanism to Address Violations of the Ethics

Any allegation of violation of ECC standards for integrity will be taken seriously and thoroughly investigated by the appropriate executive staff member or governing authority in accordance with policies set forth in the ECC Personnel Manual. In these situations where a potential breach of an established professional Code of Ethics may have occurred, the allegation will be reported in writing to the President/CEO with review by the ECC BOARD of Directors. 

Elm City Center

An equal opportunity employer.

Revised - 1/10/2018